Mon Cheri Design - Security and Privacy
SECURITY AND PRIVACY
Mon Cheri Design is owned by Mon Cheri Gifts Pty Ltd ABN: 25644635165. Mon Cheri Design website and Mon Cheri Design trades under Mon Cheri Gifts Pty Ltd. Mon Cheri Design (collectively Mon Cheri, we, us, our) is committed to protecting your privacy. This policy outlines how we collect, hold, use and disclose your personal information and your rights in relation to the personal information we hold about you.
WHAT PERSONAL INFORMATION DOES MON CHERI DESIGN COLLECT?
Personal information includes a variety of information or an opinion that possibly identifies an individual. Furthermore, it could be true or false and either written down or in a material document or not. Moreover, some specific personal information will be required to provide our product or services. For instance:
1.We may need your and your recipient’s full name, email address, billing address and contact phone number.
2.The delivery address (residential or postal)
3.Information about transactions (such as dates ordering, order amount, and payment details)
4.The information such as message to be written on personal card, also data collected to establish your name, address, order history
If you provide us with sensitive personal information, we will use it purely for business purpose to ensure we can supply you the correct product in a timely manner.
COLLECTION AND USE OF INFORMATION
In order to conduct our business and deliver our products and services to you we might ask for personal information to give us permission to:
- Allow you to be able to order products from our website or via our Facebook or Instagram account or via our email at firstname.lastname@example.org
- Provide details to our staff, delivery couriers and other companies that work on our behalf for the sake of delivering our products and services to our customers
- Process your issues or inquiries and develop our goods and services
- Respond to your requirements, modify your next order and connect with you
- Create and improve our current products and new products which include our services
- Ask for feedback from you, for the purposes of developing our goods and services
- Improve our customer service experience and offering our products to personalise the website for your online shopping experience with new offers, promotions, on sales and discounts
- Advertise our products and services for you and recommend you other interesting products that you may be interested in. Our advertisements may promote specials and promotions via email, our website or social media regarding a special day such as Father day, Mother day, Valentine’s day and Christmas day etc.
- Provide caring services to you and support and renovate our business fundamental and our organisation’s system
If you prefer to not provide certain information that may requested by us, we understand and will remove you from any email or social media marketing lists upon your written request. However, if some particular detail cannot be collected from you we may not be able to provide you our services, our products and support you with ordering and delivering your orders our products may not be able to offer.
HOW IS DATA GATHERED?
HOW CAN YOU ACCESS YOUR PERSONAL INFORMATION?
Subject to any legal restrictions on us, we are happy to inform you of what personal information we hold about you and how we manage your personal information if you request this. If you believe there are errors in our records about you, please contact our team and we will be happy to investigate and correct any inaccuracies. Email: email@example.com.
If you are having difficulties accessing the site or parts of the site check that:
2.Your cache is cleared
3.You haven't bookmarked secure pages
4.You have refreshed the page
5.If you are still experiencing difficulties send an email to our web support area, providing as many details as possible to ensure a prompt and accurate response.
If you have an enquiry about Mon Cheri Design please contact us via email at firstname.lastname@example.org or please contact us via social media on Facebook or Instagram.